Shipping Policy

At PrimeNestso LLC, we are committed to delivering our handmade baskets, handbags, and furniture to you promptly and securely. Our shipping policy outlines the details of our shipping process, costs, and estimated delivery times to ensure a smooth experience for customers in the United States and internationally.

Shipping Destinations

We proudly ship to:

  • All 50 states in the United States
  • International destinations worldwide

Shipping Methods and Costs

  • Domestic Shipping (United States): We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
  • International Shipping: International orders are shipped via trusted carriers. Costs vary depending on the destination and package details. Customs fees, duties, or taxes (if applicable) are the responsibility of the customer.
  • Free Shipping: We occasionally offer free shipping promotions for select orders or destinations. Check primenestso.shop for current offers.

Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • During peak seasons or promotions, processing may take up to 5 business days.
  • You’ll receive an order confirmation email once your payment is processed and a shipping confirmation with a tracking number once your order ships.

Estimated Delivery Times

  • United States:
    • Standard Shipping: 5–7 business days
    • Expedited Shipping: 2–3 business days
  • International:
    • Delivery times vary by destination, typically ranging from 7–21 business days, depending on the carrier and customs processing.
  • Note: Delivery times are estimates and may be affected by holidays, weather, or unforeseen circumstances.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Use this to monitor your package’s progress. If you have trouble tracking your order, contact us at bambooesa@gmail.com or +84 964 026 366.

Shipping Address Accuracy

Please ensure your shipping address is accurate at checkout. PrimeNestso LLC is not responsible for delays or lost packages due to incorrect address information. If you need to update your address after placing an order, contact us immediately.

Lost or Damaged Shipments

  • Lost Shipments: If your order doesn’t arrive within the estimated delivery window, contact us within 30 days of shipment, and we’ll investigate with the carrier.
  • Damaged Shipments: If your item arrives damaged, please contact us within 7 days of receipt with photos of the damage. We’ll arrange a replacement or refund per our Refund and Return Policy.

International Customs and Duties

For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. These are not included in the shipping cost and vary by destination. Contact your local customs office for details.

Questions?

If you have any questions about our shipping policy, please reach out to us:

  • Email: bambooesa@gmail.com
  • Phone: +84 964 026 366
  • Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

Thank you for shopping with PrimeNestso LLC. We’re excited to bring our handmade products to your doorstep!